Changelog
What we shipped
Product updates and new features from the Link AI team. Voice, Mailer, and the Iris onboarding agent — in reverse chronological order.
- voice
Hebrew + English code-switching ASR — 12-point accuracy lift on mixed-language calls
Link Voice now transcribes Hebrew/English code-switched speech with a 12pt accuracy improvement on real Israeli SMB call traffic.
- voice
WhatsApp Business Cloud API — full two-way conversation support
Link Voice agents now hold complete two-way conversations on WhatsApp, including media, templates, and 24-hour session handling.
- voice
HMO calendar integrations — Clalit Mushlam, Maccabi, Meuhedet, Leumit
Link Voice can now book and reschedule appointments directly into the four Israeli HMO scheduling systems used by the majority of private clinics.
- mailer
Mailer per-lead research v2 — Exa Websets + Apollo enrichment fusion
Mailer now researches every prospect through a fused Exa Websets + Apollo pipeline, producing a 4-paragraph dossier the email-writing model uses to personalise the first touch.
- irisvoice
Iris onboarding agent — 48-hour time-to-live for new clinics
Iris is the onboarding agent that takes a new Link Voice customer from signup to a live, production-grade agent in under 48 hours. No human implementer required.